Window Repairs FAQ

To save you some time, you can read below some of the most commonly asked questions we hear. If you have any questions that have been left unanswered, please do get in touch. We hope that you find this useful!


  • Do you have a call-out charge?
We do not charge a call-out within a 15 mile radius and will only charge you if any work is carried out. However, our minimum charge for any work carried out is £75 + VAT


  • My window appears to have fogged up permanently, can you repair it?
The bad news is, unfortunately not. It is most likely you have a misted unit, which usually comes from a break down in the integrity of the seal between the two panes of glass. In this instance the best course of action is to renew the glass completely. You do not have to renew the window frame, whether that is UPVC, wood or aluminimum. The good new is, it is something we can help with!


  • My window has been smashed, can you come around straight away?
It isn't always possible for us to respond immediately due to time or already working on another job. However, if we can, we will! We understand the stress this situation can cause, so we will get to you as soon as we can to make safe the window with industry-standard emergency glazing and arrange to have the glass replaced as quickly as we can.


  • Do you repair handles?
It isn't always possible to repair a handle. Often we find that the mechanism is the cause of the issue with the handle. If this is the case, it may be the mechanism that needs repair or replacement. If it is not a fault with the mechanism, we replace the window or door handles. They can be fitted to UPVC, wood or aluminimum frames. 


  • I can't open my window, it is jammed shut, can you open it?
Yes! As per above, this is usually an issue witht the locking mechanism located in the window. In most cases we are able to open the window, replace or repair the mechanism on site. We carry a number of mechanisms in varying sizes and styles (there isn't one standard mechanism unfortunately) If we do not have the correct mechanism in our van, we are able to order the correct one for you and fit at a later date.


  • I'm locked out of my house! Can you get me in?
Yes! We can! We have worked in partnership with Police and local authorities to help them gain access to properties. If we have your permission and you unde happy to pay for the replacements locks and/or mechanisms, then we'll be happy to assist you.


  • What areas do you cover?
We are based in Sidcup, but we can cover the entire Bexley borough, including the vast majority of South East London (Lewisham, Greenwich, Plumstead etc.) and North West Kent (Dartford, Greenhithe etc.) We have even gone as far afield as Gillingham, Central/North London and South West Essex! Although the majority of the work we do is in the London Borough of Bexley!


  • How long have you been doing double glazing for?
AMB Glazing Ltd have been in business for 10 years specialising in windows, doors & locks. Previous to this Adrian worked for a multi-national construction firm and local authorities for 35 years, having achieved a City & Guilds in Carpentry & Joinery. This background and experience enables AMB Glazing to carry out work on a wide variety of materials from wood, to aluminimum to UPVC. 

  • What is the best way to get in touch for a quote?
There are a number of ways you can get in touch for a quote. The easiest is to give us a call. You can speak directly to Adrian on 07731168851. Alternatively, you can email him on If you'd prefer to request a callback, you can do so using the telephone icon, located in the bottom right hand corner of the screen.